The numbers that define us
years in IT
clients across 12 industries
contract renewal rate
completed projects
critical devices managed
certified technology vendors
Downtime is highly visible.
In a financial-sector company, IT is more than infrastructure — it is the foundation of client trust and of the relationship with the regulator. When the core system goes down, transactions stop, and every hour of downtime is extremely visible. When a security incident occurs, the reporting deadline is measured in hours, not days.
Regulatory requirements grow constantly: on top of GDPR for financial data — an extremely sensitive category — there are now DORA, which mandates digital operational resilience and management of third-party ICT provider risk, and NIS2 (GEO 155/2024). Many mid-market financial companies — non-banking financial institutions, leasing firms, brokers, fintechs, accounting firms — try to sustain these requirements with a small IT team or with a provider that only responds during standard office hours.
The experience gained over more than 20 years of activity has brought us to the point where we know what inspections require, where systems fail and how continuity is documented.
How prepared is your IT infrastructure?
Six questions, under a minute. Answer honestly — get a real picture of your company's position.
1. When the core system goes down during business hours, who notices first?
2. If an inspection asks for the operational resilience plan (DORA) and the record of ICT providers...
3. Can you demonstrate in writing how clients' financial data is protected?
4. Do you have a process by which an incident is detected, classified and escalated within hours?
5. When did you last do a full backup restore, with defined RTO/RPO?
6. The IT infrastructure and everything related to it...
Resilient (10–12 points)
Your infrastructure is documented and tested, not kept running from memory. You are in a real minority. An external assessment serves to confirm — and to find the last blind spots that can't be seen from the inside.
We give you the big-picture view from the outside.
Functional, but dependent (7–9 points)
Things work — but they work because one or two people keep them running, and some of the answers aren't in writing. It's not a crisis. A full assessment puts on paper what works, what needs to change and the order of priorities.
In the end you'll have complete, up-to-date documentation.
Exposed (4–6 points)
We're no longer talking about isolated incidents, but about a pattern. The infrastructure works today, but no one can prove why — or how it would hold up under pressure or in an audit. It is solved methodically, not overnight, and every point has a known solution.
Find out the real downtime risk and how it can be mitigated.
Fragile (0–3 points)
Everything rests on the effort of a few people and on the fact that, so far, you haven't had a serious incident. It's not a system that will hold up in the long run. The good news: none of the points above requires rebuilding everything from scratch.
We take it step by step, by priority.
The result reflects only your answers and does not constitute a compliance assessment.
The ITPS approach
Monitoring and intervention.
Through our Managed Services, critical systems are monitored continuously. Every incident gets an immediate response and diagnosis is fast and clear, not guesswork. Response times are set by contract and SLA.
Documentation that supports compliance.
We work according to ISO 27001:2022-certified processes and build together the security and operational-resilience documentation: access policies, records of technical measures, the ICT provider register and data processing agreements (DPAs). When a request comes, the answer is already in writing.
A process for detecting and classifying incidents.
In a field where incidents are reported within hours, you need a process by which an incident is detected, classified and escalated in time — not discovered by chance.
Backup and restore tests, with defined RTO/RPO.
We don't consider a backup functional until the restore has been tested and recorded. RTO and RPO are set explicitly, not assumed. Data is replicated in our datacenter in Timișoara, under European jurisdiction.
A team of engineers.
Your infrastructure is documented: configurations, procedures, intervention history. Continuity no longer depends on the memory of a single person. And if you already have an in-house IT specialist, we work alongside them by complementing their skills.
Coverage outside office hours.
Our contracts cover the hours your company works. We answer on Friday evenings too — one of the reasons 95% of our clients choose to renew their contracts.
The services relevant to this sector
Of the six services we offer, four are of particular importance to financial-sector companies:
Managed Services →
We augment your local team with specialists in specific technologies. We take over system monitoring and provide on-site intervention for incidents. Migrations or major upgrades happen within the agreed timeframe. You run the business; we handle IT.
Backup & Disaster Recovery →
Backups for data and critical systems, with documented restore tests and defined RTO/RPO — demonstrable continuity, not assumed.
IT Audit & Consulting →
A complete analysis of the IT environment against regulatory requirements: current vulnerabilities, obligations, remediations catalogued by priority. We consider this the natural starting point for any collaboration.
IaaS / Virtual Servers (VPS) →
Your applications run on infrastructure in our Tier III datacenter — predictable performance, data in Romania, with no investment in your own hardware.
Client testimonials
Intesa SanPaolo Bank
From our point of view, working with ITPS is a partnership with a company we trust, and one of the benefits is that we have taken concrete steps toward accelerated modernization.
They are certainly a creative team, full of ideas, who keep pace with their field, offer complete services and, above all, are very “responsive” to any proposal, question or problem.
We thank them for their understanding and professionalism! We are highly confident that, as the modernization projects take shape, the infrastructure will reflect the new personality of Intesa SanPaolo Bank in a unique, innovative way.
Compliance and certifications
Financial-sector companies operate under some of the strictest regulatory regimes: NBR requirements, DORA (digital operational resilience), NIS2 (GEO 155/2024) and GDPR for financial data — an extremely sensitive category. ITPS operates its own Tier III datacenter, certified ISO 27001:2022 (information security) and ISO 9001 (quality management), with data kept within Romania.
We support you in implementing the technical measures, build the documentation that proves them, and sign the agreements that clearly define each party's responsibilities in the ICT-provider relationship.
Avem peste 80 de certificări pentru platformele pe care rulează afacerea dumneavoastră. Colaborăm cu 20 de furnizori de tehnologie best-of-breed.
Request an IT resilience and compliance assessment.
An ITPS engineer analyzes the current state of your infrastructure together with you: where the risks are, what the regulations require, what is worth remediating by priority.
We respond by the next business day.