The numbers that define us
years in IT
clients across 12 industries
contract renewal rate
completed projects
critical devices managed
certified technology vendors
In manufacturing, IT is no longer a support function — it is part of the production line.
When the MES or the ERP goes down, operators can't do their work, traceability is lost, and the delivery window to the customer closes. In a just-in-time model there is no stock to cover a stoppage.
At the same time, requirements grow year after year: OEM customers demand proof of data security (TISAX, IATF 16949), and production equipment often runs on old operating systems, connected to the same network as the offices. Manufacturing has become one of the most targeted sectors for ransomware attacks, precisely because a line stoppage creates immediate pressure to pay the ransom for the data.
Our experience in this field spans more than 20 years. We know where infrastructure fails inside a factory, what audit requirements customers have, and how to restart a production line quickly.
Factors that lead to a production line stoppage
The MES, the ERP or the production scheduling system goes down mid-shift.
If it happens once in 5 years – it's an incident. If it happens more often – it's a problem that hasn't been correctly identified or resolved.
An OEM customer requests a security assessment (TISAX / IATF) and you don't have the evidence.
Measures exist, but documentation doesn't. At the first serious request, the answer is built on the spot — at the risk of losing the nomination or the contract.
Production equipment on old software, on the same network as the offices.
PLCs, CNCs and workstations running operating systems without updates, but on which the line depends — and which, left unisolated, become the entry point for an attack.
The EDI link / customer OEM portal and the back-end servers are not monitored.
If that link goes down, you are blind to orders and call-offs — and you find out late, from the customer, not from your own system.
Backup exists, but the restore has never been tested.
After a ransomware attack — the most frequent scenario in manufacturing — the question “how long until we restart the line?” has no clear or measurable answer.
The factory runs in 3 shifts. IT support only 8 hours.
Anything that fails on Friday evening or at night stays unresolved until Monday — including when the line is stopped.
On a production line, the difference between a vulnerability and a costly stoppage is just a matter of time. Any of the situations above is worth investigating. An assessment puts on paper exactly where you stand, what to keep and what to change. Schedule a call with our engineers.
Preventive maintenance: the ITPS approach in these situations
Monitoring and intervention.
Through our Managed Services, critical systems — MES, ERP, servers, network, EDI links with customers — are monitored continuously. Every incident gets an immediate response and diagnosis is fast and clear, not guesswork. Response times are set by contract and SLA.
Separating the production network from the office network.
We segment the network so that production equipment with old software (PLC, CNC, SCADA) keeps running, without becoming the entry point for an attack that stops the line.
Backup and restore tests, measured in production restart time.
We don't consider a backup functional until the restore has been tested and recorded. We give a clear answer to the question “how long until production restarts after an incident?”.
Security evidence for customer audits.
We work according to ISO 27001:2022-certified processes and build together the documentation OEM customers ask for: access policies, records of technical measures, procedures — so that, at a TISAX-type assessment, the answer is already in writing.
A whole team, not a single person.
Your infrastructure is documented: configurations, procedures, intervention history. Continuity no longer depends on the memory of a single person. And if you already have an in-house IT specialist, we work alongside them by complementing their skills.
Coverage across all shifts.
Our contracts cover the hours your factory works — including nights and weekends. This is one of the reasons 95% of our clients choose to renew their contracts.
The services relevant to this sector
Of the six services we offer, four are of particular importance to the smooth running of an automotive company:
Managed Services →
We augment your local team with specialists in specific technologies. We take over system monitoring and provide on-site intervention for incidents. Migrations or major upgrades happen within the agreed timeframe.
Backup & Disaster Recovery →
Backups for production data and critical systems, with documented restore tests and a clear plan to restart production after an incident.
IT Audit & Consulting →
A complete analysis of the IT environment: where the production network is exposed, what customer audits require, which remediation is a priority. The natural starting point for preparing a TISAX assessment.
Hosting & Colocation →
A second site for critical systems, in our Tier III datacenter in Timișoara — for replication and continuity when the factory infrastructure is unavailable.
Client testimonials
Valeo
In working with ITPS, beyond their professionalism, I appreciate their availability and proactivity.
Even on 30 December, when we had an incident that required on-site intervention, it was resolved within a few hours with no impact on the business.
Compliance and certifications
OEM customers increasingly ask their suppliers for proof of information security — often in the form of a TISAX assessment or as part of the IATF 16949 audit. ITPS operates its own Tier III datacenter, certified ISO 27001:2022 (information security) and ISO 9001 (quality management), and your data stays within Romania.
We don't promise to “make you compliant” with customer requirements — responsibility remains your organization's. What we do concretely: we implement the technical measures, segment the production network and build the documentation that proves these measures.
Avem peste 80 de certificări pentru platformele pe care rulează afacerea dumneavoastră. Colaborăm cu 20 de furnizori de tehnologie best-of-breed.
Request a downtime-risk assessment for your production.
An ITPS engineer analyzes the current state of your infrastructure together with you: where the production network is exposed, what customer audits require, what is worth remediating by priority.
We respond by the next business day.